Your Challenges:
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Semiconductor industry is expanding, placing pressure on resources required to support 24x7 operations.
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Equipment uptime and utilization directly affects fab output and revenue generation.
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Down equipment leads to bottlenecks and reduced fab output driving the need for shortest Meantime to Repair (MTTR)
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Equipment Availability needs to be optimized and driven by scheduled downtime and Meantime to PM (MTTPM)
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The Semiconductor industry needs to attract and train new talent to meet the growing demands and maintain equipment uptime.
Our Solution:
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Provide real-time access to internal and external Subject Matter Experts (iSME & eSME) for equipment and process issues.
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Improved MTTR performance and lower costs versus the traditional support model.
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Seamless implementation of Augmented Reality (AR) for hands-free enhanced support.
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Improved Preventative Maintenance (PM) procedures using AR.
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Ensuring adherence to Best Known Methods (BKM's) and accelerating the learning curve for new technicians and engineers.
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Delivering Solutions that make a Difference.
Internal Subject Matter Expert iSME
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Equipment and Process Engineers can connect to fab personnel for immediate support.
External Subject Matter Expert eSME
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Access to Worldwide (WW) eSME's in real-time to support advanced troubleshooting needs.
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Qualified experts to support your needs.
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Wider Access to Experts
Expanded Bandwidth!
